Yes. As a craftsman, Will take pride in the quality of his work and his reputation, and will provide any assistance needed. His early clocks require cleaning and oiling every 5 to 10 years. The clock movement can be removed from the case and serviced by any competent clockmaker. His later clocks use ceramic and stainless steel ball races, and do not require further lubrication. Will provides complete installation and service instructions with every clock.